Our Services

 

At EROA, we offer a refined suite of services designed to elevate every aspect of your hospitality operation from concept inception to day to day excellence. Whether you are launching a new restaurant, reimagining your catering offering, or refining operational performance across hotel F&B outlets, we bring vision, precision, and industry leading expertise.

 

We translate market insights into timeless culinary concepts that resonate.

•Market positioning and brand story design

•Menu engineering rooted in regional identity and seasonality

•Space flow, kitchen logic, and experience mapping

•Signature dish creation and plating language

•Creative direction for visual identity (naming, styling, tone of voice)

 

From destination dining to boutique hotel restaurants, we design not just menus, but narratives.

 

 

We build scalable systems that support quality at every service touchpoint.

•SOP development and operational workflow structuring

•Staffing models, cost optimization, P&L strategy

•Vendor sourcing and supply chain resilience planning

•FOH & BOH alignment and guest journey standardization

•Quality control audits and readiness assessments

 

We bring structured excellence to the art of service.

 

 

Your team is your culture. We cultivate it with precision and purpose.

•FOH/BOH training modules tailored to your concept

•Guest-centric hospitality workshops

•On-site training, shadowing, and feedback systems

•Kitchen leadership development (Sous to Executive Chef)

•Performance KPIs and coaching metrics

 

We don’t just teach how to serve. We train how to lead.

 

 

From blueprint to soft opening, we ensure nothing is left to chance.

•Timeline & milestone creation

•Gantt-based project flow planning

•Recruitment assistance and team induction

•Menu testing, tasting panels, and rollout sequencing

•Media & launch strategy consultation

 

We prepare teams to deliver, not just open.

 

 

For brands, events, and private clients seeking extraordinary execution.

•White-glove catering concepts for high-end brands and events

•Gala dinners, luxury openings, and off-site activations

•Customizable formats: plated fine-dining, grazing tables, curated buffets

•Ingredient sourcing, dietary logic, and cross-cultural menu planning

•Culinary production systems for high-volume execution

 

Where brand storytelling meets unforgettable taste.

 

 

Founded by internationally recognized leaders in hospitality and gastronomy including Michelin experienced chefs and CMgr-accredited operations executives, we bring together creativity and structure in equal measure. With global credentials from Formula 1 to Uefa Organizations, Zuma thru Hakkasan to Matsunoki, we partner with visionary clients to build hospitality experiences that endure.